Terms & Conditions


This Agreement was last revised in December



On this website, the terms “we”, “us” and “our” refer to Euro Art UK Ltd (T/A Ironmongery Solutions). Euro Art UK Ltd (T/A Ironmongery Solutions) offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.


We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.


Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


We offer free standard delivery (3-5 days) on all orders of purchases over £45.

Express delivery options are available at an additional cost that will be added at the checkout page if chosen.

All prices quoted on our site, and all amounts set above, are exclusive of VAT at 20%.

All orders placed by 11 am (Mon-Fri – excluding bank holidays) are dispatched on the same day, using your chosen delivery services at the checkout page.

If your order is under £45, the shipping charge will be between £5.00 to £6.99 and will be calculated in your basket automatically for you.

Please note that surcharges apply on all courier deliveries outside mainland UK, and next working day delivery is not applicable to deliveries outside mainland UK. For courier purposes, the following destinations are considered as outside mainland UK: Scottish Highlands, Northern Ireland, Southern Ireland, Channel Islands, Isle of Wight, Isle of Man, Scilly Isles. The postcodes that fall within these areas are: All IV, All KW, PA20-PA78, KA27-KA28, PH4 – PH50, All HS, All ZE, All IM, All BT. Please call or email us for a quote on delivery if your postcode falls into one of these. If you are located outside mainland UK and would like to know the cost for delivery to your area please call us on +44 01254 263934 or email us at

Please note: Due to Covid-19 there may be few delays in delivering your parcels by the courier services as they are doing their best in delivering on time. We appreciate your patience and understanding in this regard.

Time for delivery is given as accurately as possible but is not guaranteed. You shall have no rights to damages or to cancel the order for failure for any cause to meet any delivery time stated. In the event that you require a guaranteed delivery date, such date must be negotiated with us and expressly agreed in writing by us as being so guaranteed.

We will endeavour to comply with reasonable requests by you for postponement of delivery but shall be under no obligation to do so. Where postponement is agreed by us in writing you shall pay all costs and expenses including a reasonable charge for storage occasioned thereby.

Unless otherwise expressly provided the point of delivery shall be reached when the goods are delivered to your delivery address, or to the premises of a consignee named by the you or are collected by you or by a carrier paid by the you which ever takes place first.

We shall not be liable for any losses, claims or damages arising from any negligent act, omission, misdirection or misstatement made by you, us or any courier during the course of delivery or unloading of the goods.

Next day delivery is offered if all items are in stock.

We strongly recommend that Tradesmen should not be booked until the goods are received at the delivery address. We accept no liability for any direct or indirect costs, damages or expenses relating to late or non-delivery.


We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.


Your submission of personal information through the store is governed by our Privacy Policy. Please review our Privacy Policy.


If you have any questions about these Terms, please contact us at info@ironmongersolutions.co.uk.